Privacy Policy

What we collect

• Your name and phone number when you fill in a booking form.
• The car, plan, pickup location and any notes you add to a booking request.
• Identity documents (driving licence, Aadhaar or passport) that you share with us when you rent a car, for verification.
• Basic usage data, such as pages visited and device type, if analytics tools are switched on for this site.

How booking requests are sent

Our booking forms do not store your details on this website. When you submit a form, WhatsApp opens with your details filled in. Your message reaches us only after you press send in WhatsApp. WhatsApp's own privacy policy applies to messages sent through it.

Why we use your information

• To reply to your request and confirm car availability and price.
• To verify your identity and driving licence before handing over a car.
• To deliver and collect the car, and to contact you during your rental.
• To meet legal, tax and insurance requirements.

We do not sell your personal information.

Analytics and cookies

This site may use Google Analytics and the Meta (Facebook) Pixel to understand how visitors use the site and to measure our ads. These tools can set cookies in your browser. You can block or delete cookies in your browser settings at any time.

How long we keep it

We keep your information only as long as we need it for your rental and for our legal, tax and insurance records. After that, we delete it.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to see, correct or delete the personal information we hold about you, or withdraw your consent. To do this, or to raise a complaint, contact us using the details below.

Contact us

Royal Cars & Luxury Cars Hyderabad
2nd Floor, Asif Nagar Rd, Opp. Pista House, Feroz Gandhi Nagar, Hyderabad 500006
Phone & WhatsApp: +91 73966 62420